Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how personal data is collected, used, and protected by Trend Visa, a brand of Jasons Trade ("Company", "we", "our"). Our Company operates in compliance with the UK GDPR (United Kingdom General Data Protection Regulation) and the Data Protection Act 2018. By using our website, platform, or other communication channels, you accept this Policy.

2. What Data Do We Collect?

Our dynamic form infrastructure collects various types of data depending on the application type and user needs. The collected information may include:

  • Identity Information: Name, surname, date of birth, citizenship details, passport number.
  • Contact Information: Phone number, email address, residential address.
  • Travel and Immigration Information: Travel history, employment details, application documents.
  • Financial Information: Payment details, income level, billing information.
  • Other Information: Family details, educational and professional background, user-uploaded documents.

3. Purpose and Legal Basis of Data Processing

We process your personal data for the following purposes:

  • Service Provision: To manage visa applications and provide consultancy services.
  • Official Requirements: To respond to requests from competent authorities.
  • Payment Processing: To handle invoicing and payment processes.
  • Service Improvement: To enhance user experience and tailor our services.

4. Who Do We Share Your Data With?

  • Government Authorities: Relevant authorities for immigration and visa applications.
  • Service Providers: Translation services, payment processors, and technical support teams.
  • Legal Obligations: Sharing with competent authorities in cases of legal necessity.

5. Data Retention Period

Your personal data will be retained as long as necessary for the purposes of processing and in accordance with applicable legal regulations. Data no longer required will be securely deleted or anonymized.

6. International Data Transfers

Your data may be shared with our offices or partners located outside the UK. Data transfers are conducted with appropriate security measures in compliance with UK GDPR requirements.

7. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Access: To learn whether your personal data is being processed and to request access.
  • Rectification: To request the correction of inaccurate or incomplete data.
  • Erasure: To request the deletion of data in certain circumstances ("Right to be Forgotten").
  • Objection: To object to processing based on legitimate interests in certain situations.
  • Data Portability: To receive your data in a structured, machine-readable format.

8. Your Right to Complain

If you have a complaint about our data processing activities, you can contact the UK Information Commissioner's Office (ICO):